>"This operations manual has the power influence
>when, where, how, and if I can rally. Have I been
>presented a rough draft and asked for my input?
>Will I be presented with a rough draft and asked
>for my input?"
>
>If you can answer "yes", then all is well.
>
>If you cannot answer "yes", then you have learned nothing
>from the past and you are doomed.
I see. So when you go to McDonalds and get your EggMcMuffin...oh wait...you don't get EggMcMuffins, do you? Because you most likely weren't faxed a proposed recipe/blueprint for the EggMcMuffin before it went on the market. Therefore you are not happy with the fact they put cheese on the damn thing and you WILL NOT EAT THAT EGGMCMUFFIN....except you really LIKE the rest of it...the buttery muffin, the grease laden egg...so what to do? I know! How about if you stand in the middle of McDonalds and scream about how RAY KROC IS THE DEVIL and call into question every McDonalds employee from the CEO to the guy in drive-thru. In fact, you'll write letters to the editor of papers describing this terrible injustice, that they didn't consult you, the customer, before offering this product.
So you hate the product. Maybe you can go across town to NAS...ahem, Burger King. Or maybe go to that wonderful Canadian chain Harvey's, if you're close to the border. (They do things a little different in Canadian ralli...err restaurants... Gravy on fries???)

If you go away and get breakfast somewhere else, you can either enjoy or hate it there. If enough people agree with you and don't like cheese or find the reconstituted onions disgusting, then McDonalds will go out of business. Just understand that some people like the cheese and some people will deal with the onions if it means they get the best fries.