Since Christmas time is around the corner I made a list that included some items from safedrives.com because I had heard good things about there HANs rent to own program. My mother in law made and order 5 weeks ago and the card was charged but hasn't received any emails about why there has been such a long delay. She tried to email them many times with no reply and when she decided to call the number listed on there site she found it was disconnected. After filing a complaint with BBB she has now filed a fraud report with here bank and is waiting for a refund from them. I just wanted to put this out there so others are aware of the kind of service they can expect.