Order stuck in "Pending" for 13 days and no response
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Thread: Order stuck in "Pending" for 13 days and no response

  1. #1
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    7

    Default Order stuck in "Pending" for 13 days and no response

    Hello,

    I have placed an order with you on Jan 27 (13 days ago). The order has been stuck in "Pending" state ever since. I have sent you numerous emails regarding this order, all of which have been ignored. At this point (not knowing how long I will have to wait) I have ordered from another supplier, and simply want my order cancelled. Please PM me so that this matter can be resolved.

    Best Regards,
    Alex

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  3. #2
    Join Date
    Dec 2001
    Location
    2007 S.126th ST. Seattle, WA. 98168, USA.
    Posts
    5,777

    Default

    Who is this addressed to? Cause thi s place nobody even glances in except every other year or two..
    John Vanlandingham
    Sleezattle, WA, USA
    www.rallyrace.net/jvab
    www.rallyanarchy.com

    Telephone +1 206 431 9696
    Rememeber the time zone difference

    Vive le Prole-le-ralliat

  4. #3
    Join Date
    Nov 2007
    Location
    Fleetwood, PA
    Posts
    56

    Default We have no order from you

    John,

    We have received no order from you in the recent past. You must have us confused with someone else.

    Dave
    Purveyors of High Performance Vehicular Lighting and Competition Accessories to Auto Enthusiasts and the Rally Racing Community.

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  6. #4
    Join Date
    Jun 2015
    Location
    Canada
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    Default

    Quote Originally Posted by John Vanlandingham View Post
    Who is this addressed to? Cause thi s place nobody even glances in except every other year or two..
    This was addressed to Susquehanna Motorsports (a.k.a. rallylights.com). They don't seem to be checking their email, so I thought I would try to contact them here.

  7. #5
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    7

    Default

    Quote Originally Posted by Susquehanna Motorsports View Post
    John,

    We have received no order from you in the recent past. You must have us confused with someone else.

    Dave
    Dave,

    I'm not sure why you are looking for orders from John. This thread was started by myself - Alex, and I definitely have a pending order on your site, rallylights.com.

    Regards,
    Alex

  8. #6
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    7

    Default

    Update: I have just received a phone call from Susquehanna Motorsports, who have apologized for the issue with their email system and cancelled my order per my request.

    Thank you.

  9. #7
    Join Date
    Dec 2001
    Location
    Reading, PA, USA.
    Posts
    3,258

    Default

    Sorry to be abrupt, but did any of the young people today (don't know if it fits this person or not) ever hear of a device called a telephone (also known as a phone). Their phone number is on their web site and I've never had them not answer their phone during business hours (which are also on their web site). It's an invention that works remarkably well for a conversation with usually immediate results.

  10. #8
    Join Date
    Dec 2001
    Location
    Wisconsin (was-Michigan)
    Posts
    3,902

    Default

    Oh Don, Don, Don...

    Press on,
    just a poor, dumb, Michigan(now Wisconsin) navie
    KC8YHT
    jimmy

  11. #9
    Join Date
    Dec 2003
    Location
    Herman, Michigan, United States.
    Posts
    495

    Default

    Is this "Pone" some kind of new fancy App?
    Gone to Group 5 Rear Wheel Drive!!! Car #50

    I'll catch you if I can!

    http://www.facebook.com/pages/Herman...am/49931201369

  12. #10
    Join Date
    Sep 2015
    Location
    Indianapolis IN
    Posts
    59

    Default

    Does my smartphone have some sort of app for this "phone" you speak of? Is it one of the Facebook extension apps or something? Next thing you'll tell me is that people use ink on paper and the postal service to correspond too. You kids and your technology!

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